Personal Information Protection Policy and Privacy Policy

YOS LLC (hereinafter referred to as “the Company”) has established the following Personal Information Protection Policy to ensure the thorough protection of personal information. The Company is committed to educating its staff on the importance of personal information protection and to implementing appropriate measures to ensure such protection.

Management of Personal Information

To ensure that guests’ personal information is accurate and up to date, and to prevent unauthorized access to, loss, damage, or leakage of such personal information, the Company shall implement necessary measures, including the establishment of security maintenance and management systems, staff training, and other appropriate safety measures.

Use of Personal Information

Personal information provided by guests shall be used to enable communication from the Company, to inform guests about our services, to respond to inquiries, and to send emails and other relevant materials.

Prohibition on Disclosure and Provision of Personal Information to Third Parties

The Company shall appropriately manage the personal information provided by guests and shall not disclose such information to third parties, except in the following cases.

  • When the guest has given consent
  • When personal information must be disclosed to authorized contractors in order to provide the services requested by guests.
  • When disclosure of personal information is required by law.

Security Measures for Personal Information

The Company has implemented comprehensive security measures to ensure the accuracy and security of personal information.

Guest Request

If a guest wishes to view, amend, or delete their personal information, the Company shall respond to the request after verifying the guest’s identity.

Compliance with Laws and Regulations and Policy Revisions

The Company shall comply with all applicable Japanese laws and regulations concerning personal information in its possession. The Company shall also review and revise this Policy as necessary to ensure its continued effectiveness.